Recent Discussions
Azure Bulk Credits (Production)
Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription? The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentation https://learn.microsoft.com/en-us/partner-center/membership/partner-success-core-benefits however, the context does not specify whether these credits can be directly applied to an existing production subscription or if they must be used with a separate Azure Sponsored Subscription. Can those credits be applied to an existing production subscription? It seems logical due to the fact that the name of the benefit is Azure Bulk Credits (Production). I need to have an official confirmation. Thanks in advance.
Can't pass Employment Verification phase
Cant pass Employment Verification phase. "This application is insufficient for the requirements of the program." We have provided a Cloudflare domain invoice that includes the domain name, exact company name, my name, exact company address, and it is dated within the last 12 months. I have used the "Fix Now" option multiple times and exhausted all attempts. After that, I have been going back and forth with a real person for weeks, but their responses seem to be generic and often incomplete email templates. The last time I tried, I put together what I thought was the ultimate helpful email, laying out all the required information in the clearest way possible. I attached three documents with all the requested details and even more supporting information. After waiting a week, I received a response that simply said: "This application is insufficient for the requirements of the program." I never received any further information or assistance in any of the previous emails, and I am completely in the dark. I have read multiple posts in the community, and it seems like many people are facing the same issue. Is there any actual solution to this, or should I just give up now? I have tried with several accounts and lost a few hundred dollars in the process. I also read that they do not even refund non-verified accounts. It feels like outright fraud. I need help. Should I have any hope, or is this a lost cause?
Identity verification has been rejected
Our company is an IC design company, and our primary products are used in mice and touchpads. We have always submitted the HLK Submission through the Hardware workspace in Partner Center without any issues. However, one day our identity verification was rejected, and since then we’ve been completely unable to access the Hardware workspace. We have only one goal: to submit the HLK Submission. We want to update our information so that Microsoft can re-review our account identity, but the “Update” button does not appear, nor is there a “Fix Now” button. Since February, we’ve tried creating dozens of support cases. Support usually replies with a link to this article: https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses We’ve already read that article thoroughly. It states: “If identity verification is Rejected and you don't see a Fix now button, there's no further action required. The account is suspended.” Sometimes support asks us to provide additional information (e.g., Seller ID? Company documents?), and we always respond immediately. Sometimes they tell us it’s under review and ask us to wait a few business days — which we do. But the identity verification issue is never resolved, and the case is eventually closed without resolution. Here are two of the case IDs we’ve submitted so far: 2504180010000525 2504220010000158 Here are all the documents we’ve provided so far: Domain WHOIS screenshot Company Registration Amendment Form Domain management fee receipt Domain SSL certificate proof of purchase Employment certificate of the account user Employee name badge and ID of the account user We’ve also tried creating a brand new developer account to register for the Microsoft Windows Hardware Developer Program — but again, we’re stuck at the identity verification stage with no Update or Fix Now button available. As a final resort, we even tried to seek paid support, hoping to get specialized help through a paid service: https://partner.microsoft.com/zh-tw/support/partnersupport We submitted our contact information twice, but have not received any service or reply. We also reached out to a Microsoft engineer directly. The engineer responded: “The Partner Center currently only provides a channel for creating cases through the Partner Management Center, and there are no other phone or paid support channels available.” We are completely out of ideas. Since we are unable to submit the HLK Submission, this issue has seriously affected the production schedule of our products. Has anyone else encountered a similar situation?PROMPT OF THE WEEK: Transform our annual report into a visually engaging PowerPoint presentation
Partners - please reshare with your customers by posting via LinkedIn or sending an email. This week’s prompt helps you breathe new life into your annual report—turning dense stats and lengthy updates into a shareable, skimmable, and powerful presentation. Whether you’re prepping for a board meeting, donor update, or community event, this is the kind of content that connects. Why try this prompt? 👉 Your impact deserves to shine. 👉 Busy stakeholders won’t always read a 40-page PDF. 👉 Visuals turn data into compelling stories. 💡 Pro tip: Use this deck to highlight key wins, upcoming goals, and the real-world impact of your mission. It's a fast, effective way to rally support and keep everyone aligned.FY25 Monthly Training Services Partner Community Call Thread
We will use this thread to communicate updates (invites and links) for the monthly TSP Community Calls. Thanks for joining us on yesterday's June TSP Community Calls. You can now access the recording, deck, and transcripts in our temporary shared folder: https://aka.ms/TSPCC_June24. The last year of calls continue to live on the Learning Resources site: https://partner.microsoft.com/marketing/learning-resources#/ We will not have a July call. Our next call will be August 28th. Invites are attached.How to sell to small business without a business email?
We are just starting with the Microsoft Commercial Marketplace as a new ISV. We sell to small businesses (2-5 employees). About half of these businesses don't have a business email, but use a personal hotmail, yahoo, or gmail account. For example business xyz may use xyz(@)gmail.com. Can we still sell to these businesses through the marketplace? From what I have seen the marketplace allows them to register these email addresses as a Microsoft account, but won't let them purchase anything. Any suggestions on how these businesses can purchase from the commercial marketplace?
Tech Talks presents: New agent governance and management content
Join us on Thursday, April 24th at 8am PT as Ricardo Duncan, Product Marketing Manager, Biz Applications presents 'New agent governance and management content designed to help answer critical customer questions and quell concerns about agent security'. In this session, the Microsoft Copilot Studio marketing team will be sharing new agent governance and management content designed to help answer critical customer questions and quell concerns about agent security. Come learn how your organization can leverage these resources with your customer! We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecording
Discover what's new with GPT-4.1 on Azure OpenAI
The latest evolution in generative AI is here—GPT-4.1, along with 4.1-mini and 4.1-nano, is now available on Microsoft Azure OpenAI Service and GitHub. With major upgrades in coding, instruction following, and long-context processing, GPT-4.1 is designed to help developers build smarter, faster, and more customized AI solutions. Plus, fine-tuning support is rolling out soon, making it even easier to tailor the models to your business needs. 👉 Learn more and explore the new features, performance benchmarks, and how to get started with GPT-4.1 today. Announcing the GPT-4.1 model series for Azure AI Foundry and GitHub developersMCT New and Renewing MCTs.
We are getting very close to launching our new MCT Enrollment tool for renewals and new enrollments. To facilitate this, we are no longer accepting manual enrollments for becoming an MCT. I have informed the ICSPs. However, this will only be temporary, as our tool is expected to be operational by the end of next week (April 25th). I have informed the MCTs in the MCT Lounge as well. Additionally, I have invited MCTs to join me next week (April 24-25) during our monthly MCT Program update meetings to learn about the renewal process. Thank you all for your patience over the past year as we completed our SFI upgrades. Sarah Kong MCT Program ManagerMaximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn). Is there a set limit that affects performance of the infrastructure? Thanks
Marketplace discounts not applying to consumption
We have a partner who's loaded Marketplace private offers, however the private offer discount is not being applied to the monthly consumption. The customer is being billed at the full SKU rate without any field to update which allows the discount to apply to the consumption line. We've opened a support ticket which has gone stale without help for weeks and no engineer assigned. Customers are ready to walk away from Marketplace because billing issues cannot be resolve.Welcome to the Partners for Social Impact Community!
Welcome to the Partners for Social Impact Community! Step into a powerful role where your expertise sparks transformative change in the nonprofit sector. Imagine helping organizations amplify their impact—whether it’s protecting rainforests, rescuing animals, or supporting children in need in your own community. With 14 million eligible nonprofits worldwide, you can develop a meaningful revenue stream for your business. By partnering with Microsoft, you become a catalyst for nonprofits to optimize their operations, adopt innovative technologies, and maximize their resources, enabling them to achieve their missions with greater efficiency and reach. people smiling. This is more than just business; it’s an opportunity to make a profound difference in the world. Nonprofits need the same technology solutions and services of a commercial industry and rely on Microsoft and its partner ecosystem to support them in their technology adoption. The work you do today has the potential to transform lives, strengthen communities, and inspire lasting global change. By engaging in this purpose-driven sector, you unlock new opportunities to grow your business while fostering a deeper sense of fulfillment within your team. Together, we have equipped over 400,000 nonprofit organizations with modern, secure, and scalable Microsoft cloud solutions. We can build a connected ecosystem where technology meets heart, and where every innovation drives meaningful impact. Let’s make a difference—together. Resources and Links Opt-in to receive ongoing TSI nonprofit communications here. Access nonprofit specific partner resources here Visit the Tech for Social Impact Partner Desk to help get your partner questions answered Follow Microsoft for nonprofit on LinkedIn
Exam AZ-400: Designing and Implementing Microsoft DevOps Solutions
Have taken an AZ 400 exam and have not recived the report like if am passed or failed the status is in score pending can you please assist. When checked with person vue they said to check with microsoft as it is a microsoft exam. Always the result appears within some mins but it has been more than a day what is the issue.Additional $25k in Azure Sponsorship for eligible ISV Success participants
ISV Success participants with an Azure, Security, or Industry AI certified software designation may now be eligible additional Azure Sponsorship of $25,000 USD, totaling $50,000 USD when combined with the Expanded and Core benefits packages. Read more about this announcement on the marketplace blog here: Exciting update: New Advanced Package benefit for ISV Success participants! | Microsoft Community Hub
Events
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PLEASE NOTE: If you are planning to attend this event, please either use the 'Add to calendar' option below the "Attend" button, or create your own calendar reminder. Clicking attend will not automat...
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Happening Now
Description: In this webinar, learn how to set up and develop the new Azure Container Offer used to deploy containerized solutions as Kubernetes Apps from the Azure Marketplace.
Presented by: ...
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Recent Blogs
- 1 MIN READIn this customer review, Liam Fell, Head of Technology of Cliftons Event Solutions, shares his thoughts about Biztech's Calendar 365.Apr 23, 2025
- 4 MIN READIn the ever-evolving landscape of Microsoft Partner mergers and acquisitions (M&A), understanding the intricacies of executing a profitable IT business sale is crucial. In the latest IAMCP Profiles i...Apr 22, 2025
