Enable a smart workplace for your organization with Microsoft Teams
Meet, call, chat, and collaborate the smart way.
SOLUTION OVERVIEW
Make any space a working space
Build a smart workplace with Microsoft Teams—where everyone can thrive.
FEATURES AND CAPABILITIES
Build a smart, connected workday
Help your organization streamline tasks with an AI-powered solution.
- Get up to speed quickly without interrupting the flow of conversation—ask Copilot to identify key discussion points, suggest thoughtful follow-up questions, and generate recaps and insights. Track action items and next steps to keep everyone on the same page.
- Stay engaged in the discussion with automated meeting and call tasks, including AI-generated notes and action items in Teams Premium.
- Make meetings and calls more inclusive with AI-powered, real-time translation in Teams Premium.
- Seamlessly make, receive, and transfer calls with AI-powered features and advanced call handling using Teams Phone.
- Easily manage workloads, supervise queues, and train agents using advanced call queue handling with Queues app in Teams Premium.
- Connect customers with your brand through professionally produced webinars and town halls in Teams Premium.
- Create personalized experiences that boost customer engagement with Advanced Bookings.
- Make in-office time count with Microsoft Places. Find the right meeting room, desk, or workspace for your needs and team.
- Better manage your spaces with AI-powered insights from Microsoft Places, and gain a clearer understanding of usage and work patterns to create a more flexible, sustainable setup.
- Connect remote and in-person participants naturally in Microsoft Teams Rooms. Use AI-powered features to track speakers accurately—when you ask Copilot about your meeting later, you’ll get precise answers about who said what.
- Enhance mobility without interrupting conversations with seamless transfers of meetings and calls between devices.
- Look and sound great wherever you are with AI-powered voice isolation and background enhancements.
- Help protect your content with custom watermarking and meeting sensitivity labels in Teams Premium.
- Schedule meetings using templates, policies, and compliance settings for enhanced security with Teams Premium.
- Automatically identify potential spam calls and control who can reach you with call blocking in Teams Phone.
Featured products
Everything you need for an AI-powered workplace with Teams
Get a complete solution when you bring these curated features together.
Microsoft Teams Premium
Make meetings, virtual appointments, and webinars more intelligent, protected, and engaging.
Microsoft Teams Phone
Experience smart communication and seamless collaboration with the only calling solution native to Teams.
Microsoft Teams Rooms
Turn any room into an easy-to-use and inclusive meeting space where everyone can fully participate from anywhere.
Microsoft 365 Copilot
Enhance creativity and boost productivity—both personal and team-wide—with secure AI assistance across Microsoft 365 apps, including Copilot in Teams.1
Microsoft Places
Transform your spaces into engaging places with a new AI-powered, connected workplace app.
Learning hub
Explore the Learning Hub to see how you can get even more out of Teams
Explore the Learning Hub to evolve and improve your collaboration and communication tools, save on costs, and maximize your ROI.
Customer stories
Discover smart workplace success stories
News
Get informed on the latest industry news
Tech Community Blog
Discover the AI-powered workplace
Tech Community Blog
Save time and money with Teams Premium
Microsoft 365 Copilot Blog
Learn how people are transforming work with AI and Copilot in Teams
Tech Community Blog
Get more out of hybrid meetings with Teams Rooms and Copilot
RELATED SOLUTIONS
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By industry
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For secure productivity
Empower your organization with a more secure, Zero Trust foundation that enhances productivity.
NEXT STEPS
Contact Microsoft
Get answers to your questions about smart workplace solutions from Microsoft.
- [1]Some Microsoft 365 and Office 365 suites no longer include Microsoft Teams. Learn more.
- [2]AI at Work Is Here. Now Comes the Hard Part. Work Trend Index Annual Report, May 8, 2024.
- [3]Hybrid Work Is Just Work. Are We Doing It Wrong? Work Trend Index Special Report, September 22, 2022
- [4]Will AI Fix Work? Work Trend Index Annual Report, May 9, 2023.
- [5]
Gartner, Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Christopher Trueman, Rafael Benitez, October 7, 2024.
Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- [6]Forrester Consulting, The Total Economic Impact™ Of Microsoft Teams Rooms, commissioned by Microsoft, March 2024.
- [7]Forrester Consulting, New Technology: The Projected Total Economic Impact™ Of Microsoft Teams Premium, commissioned by Microsoft, July 2023.
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