Update faq.md

Author: nipunbatra

_pages/faq.md

@@ -6,10 +6,19 @@ nav: True
 description: "To ask the right question is harder than to answer it." - Georg Cantor
 ---
 
->Should I ping you on Google Hangouts/Tool X..?
+#### Instant Messaging
+
+> Should I ping you on Google Hangouts/Tool X..?
 
 No. If it is an emergency call me. Please read more about [attention residue](https://www.uwb.edu/business/faculty/sophie-leroy/attention-residue).
 
+#### LORs
+
+> Will you give me a recommendation if I took your courses?
+
+Generally, taking courses is not sufficient to help me judge your application. At best, I may be able to write something like -- XYZ took my course and got a grade Z. Beyond this, Z has not worked with me, so I am unable to judge in further depth. This will likely not strengthen your application. Also, I will write a recommendation on this basis only if you have an A or A+ in my courses.
+
+