1.65 Doesn't Launch Completely #4124

mrmonteith · 2015-11-10T16:55:38Z

I've been using older versions of the Arduino IDE. But 1.65 launches, shows "Loading Configuration", and then closes with no error messages. I've tried both the Windows installer and the unzipped version. I've even removed software that I had updated since the version that was working. Still no go. I finally went back to version 1.64 and it works fine.

Here are the system details.
Win 7 Pro, SP1, i5-3470 @3.20Ghz, 8GB ram, 64-bit

NicoHood · 2015-11-10T16:57:50Z

1.6.6 is the latest version. Please try that again.

mrmonteith · 2015-11-10T17:08:25Z

Sorry. 1.66 does the same thing. It launches, I see "Loading Configuration" and it closes.

matthijskooijman · 2015-11-10T17:11:15Z

@mrmonteith Could you try running "arduino_debug.exe" from a console to see if any error is printed?

mrmonteith · 2015-11-10T18:00:17Z

C:\Users\mmonteith\Desktop\Arduino Installs\arduino-nightly>arduino_debug
Loading configuration...
com.sun.jna.platform.win32.Win32Exception: The system cannot find the file specified.
at com.sun.jna.platform.win32.Advapi32Util.registryGetStringValue(Advapi32Util.java:580)
at com.sun.jna.platform.win32.Advapi32Util.registryGetStringValue(Advapi32Util.java:555)
at processing.app.windows.Platform.recoverDefaultSketchbookFolder(Platform.java:66)
at processing.app.windows.Platform.init(Platform.java:57)
at processing.app.Base.guardedMain(Base.java:151)
at processing.app.Base.main(Base.java:135)

I'm running Java 8 updated 65. I even removed and reinstalled it. Still have to have to go back to 1.6.4 to run.

matthijskooijman · 2015-11-10T21:24:22Z

@ffissore, @cmaglie, I'll leave this one to you guys from here on :-)

ffissore · 2015-11-11T07:51:16Z

It looks like your windows is missing a "Personal" key in windows registry, under Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders. It should tell us where your "Documents" folder is located. Can you confirm that entry is missing? Any other entry that look like your Documents folder?

mrmonteith · 2015-11-11T14:26:11Z

It looks like it might be missing. But what's odd is that it works fine with the older versions and haven't had a problem until now.

ffissore · 2015-11-16T16:38:22Z

Can you tell which windows registry key your windows uses to tell that a folder is your "Documents" folder?

mrmonteith · 2015-11-16T17:41:20Z

Possibly a My Documents entry. I tried both a Documents and a My Documents entry to see if it would work and still doesn't. Why does the older versions work and the new ones don't.

With the debug it really doesn't tell you what it's having a problem with reading and what. That would help a lot. If I knew what it was looking for and where it expected it.

ffissore · 2015-11-18T14:03:17Z

The code that's failing is this one: the IDE is accessing your Windows registry, entry Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders, key Personal, to discover where is your My Documents folder
I'm googling for why your windows should miss that entry

… Documents folder using User Shell Folders. See #4124

mrmonteith · 2015-11-18T14:57:13Z

Well it's a work pc so it looks like some folders were pointing to a shared drive. So maybe it was removed but never pointed to the shared drive. In any case I created a String Value entry called Personal and pointed it to my documents directory and it works fine.

ffissore · 2015-11-18T15:13:15Z

@mrmonteith latest windows hourly build contains a fix (an attempt really). Can you help me debug this issue and try this build, possibly after removing the registry entry you manually created?

ffissore · 2015-11-18T15:13:22Z

Hourly url is http://www.arduino.cc/en/Main/Software#hourly

mrmonteith · 2015-11-18T15:28:04Z

I don't mind helping at all. I downloaded the 18 November 2015 9:47:20 GMT. I renamed the entry to oldPersonal so it wouldn't find it. I get the following:
Loading configuration...
java.lang.IllegalStateException: Unable to find Personal key in Windows registry
at processing.app.windows.Platform.readRegistryEntry(Platform.java:81)
at processing.app.windows.Platform.recoverDefaultSketchbookFolder(Platform.java:67)
at processing.app.windows.Platform.init(Platform.java:58)
at processing.app.Base.guardedMain(Base.java:151)
at processing.app.Base.main(Base.java:135)

Not sure if this would work, but if the entry is missing is it safe to assume something like c:\users$CURRENT_USER\documents as default or whatever variable there is to pick up the current user?

ffissore · 2015-11-18T16:35:55Z

So you also miss a User Shell Folders entry. Gosh. No, I don't think it's safe: this kind of stuff changes at every windows version. I'll keep on googling for a better way and keep you posted

ffissore · 2015-11-18T16:36:44Z

Should you have a windows hacker at hand, take him/her to your desk pls :)

mrmonteith · 2015-11-18T17:20:12Z

I'm as close as it gets. I've done windows since there was Windows. Just I don't do a whole lot of that any more. If there isn't a Personal entry you could default to Desktop. Just depends on what the software is needing that folder for. It might be that these domain admins rewrote some of the entries to point to the share and just forgot this one. If I had my home laptop and pc in front of me I could do some comparing.

ffissore · 2015-11-19T08:05:12Z

Thank you @mrmonteith I will then ask to try some more fix attempts as I find them :)

…missing, fallback to environment variable. See #4124

ffissore · 2015-11-19T09:27:16Z

I've just pushed a new hourly. This will first try to use windows registry: if that fails, will fallback to %USERPROFILE%\Documents, if it exists

mrmonteith · 2015-11-19T13:09:31Z

That worked. I downloaded the 19 November 2015 7:15:19 GMT.

ffissore · 2015-11-19T13:45:32Z

Good! Closing the issue then. Thank you!

mrmonteith · 2015-11-19T13:58:15Z

Awsome. Glad I could help.

teliot · 2015-11-27T10:50:37Z

is my issue related to this patch? am getting errors on nightly, will need to double check if nightly error was same as the main dl.
http://forum.arduino.cc/index.php?topic=362134.0

ffissore · 2015-11-27T11:11:57Z

yes @teliot you're having the same issue. 1.6.7 will soon be release. In the meanwhile, you can use the hourly build http://www.arduino.cc/en/Main/Software#hourly

teliot · 2015-11-27T20:37:07Z

i reverted my quick fix and tested hourly build, IDE fails to load. please reopen bug :(

looking at the code my registry keys are in var findInUserShellFolders which is unused. the var that is being used will most likely be null in my windows 8.1 build 9600.

related: http://stackoverflow.com/questions/585534/what-is-the-best-way-to-find-the-users-home-directory-in-java

which mentions shgetfolderpath that is deprecated after win xp, vista forward uses shgetknowngolderpath.
http://stackoverflow.com/questions/18493484/shgetfolderpath-deprecated-what-is-the-alternative
http://bugs.java.com/bugdatabase/view_bug.do?bug_id=4787931

teliot · 2015-11-27T20:59:01Z

exported registry key info:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]
"!Do not use this registry key"="Use the SHGetFolderPath or SHGetKnownFolderPath function instead"

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"Desktop"=%USERPROFILE%\Desktop
"Local AppData"=%USERPROFILE%\AppData\Local
"Startup"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
"Cookies"=%USERPROFILE%\AppData\Local\Microsoft\Windows\INetCookies
"SendTo"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\SendTo
"Personal"=%USERPROFILE%\Documents
"Recent"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Recent
"Favorites"=%USERPROFILE%\Favorites
"My Pictures"=%USERPROFILE%\Pictures
"Start Menu"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu
"NetHood"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Network Shortcuts
"My Music"=%USERPROFILE%\Music
"My Video"=%USERPROFILE%\Videos
"Cache"=%USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache
"Programs"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
"History"=%USERPROFILE%\AppData\Local\Microsoft\Windows\History
"{374DE290-123F-4565-9164-39C4925E467B}"=%USERPROFILE%\Downloads
"Templates"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Templates
"AppData"=%USERPROFILE%\AppData\Roaming
"PrintHood"=%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

if the user has roaming profiles in a domain environment depending on how it was setup the %USERPROFILE% environment var may or may not be used in the reg key.

ffissore · 2015-11-30T08:05:59Z

@teliot please start the IDE using arduino_debug.exe and paste the error message it prints

teliot · 2015-12-01T04:53:31Z

this is the error i was getting.

:\Program Files (x86)\Arduino>arduino_debug.exe
Loading configuration...
com.sun.jna.platform.win32.Win32Exception: The system cannot find the file speci
fied.
at com.sun.jna.platform.win32.Advapi32Util.registryGetStringValue(Advapi
32Util.java:580)
at com.sun.jna.platform.win32.Advapi32Util.registryGetStringValue(Advapi
32Util.java:555)
at processing.app.windows.Platform.recoverSettingsFolderPath(Platform.ja
va:61)
at processing.app.windows.Platform.init(Platform.java:56)
at processing.app.Base.guardedMain(Base.java:151)
at processing.app.Base.main(Base.java:135)

ffissore · 2015-12-01T07:41:11Z

Did you unpack the hourly inside C:\Program Files (x86) ? If not, then you're using 1.6.6 to generate the error. 1.6.6 is affected by this bug: the fix is available only with hourly builds. Can you double check you're using the hourly?

stefanbr1990 · 2015-12-01T09:54:53Z

I'm having the same issue.

C:\arduino-nightly-windows\arduino-nightly\arduin
o_debug.exe
Loading configuration...
com.sun.jna.platform.win32.Win32Exception: Het systeem kan het opgegeven bestand
niet vinden.
at com.sun.jna.platform.win32.Advapi32Util.registryGetStringValue(Advapi
32Util.java:580)
at com.sun.jna.platform.win32.Advapi32Util.registryGetStringValue(Advapi
32Util.java:555)
at processing.app.windows.Platform.fixSettingsLocation(Platform.java:259
)
at processing.app.PreferencesData.init(PreferencesData.java:36)
at processing.app.BaseNoGui.initParameters(BaseNoGui.java:993)
at processing.app.Base.guardedMain(Base.java:158)
at processing.app.Base.main(Base.java:136)

I've looked into the registry and it has it's setting
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

I'm not sure but for some reason 1.6.4 worked fine in our network.

Any ideas?

ffissore · 2015-12-01T10:28:20Z

Ahh yes, thank you. Fix coming

ffissore · 2015-12-01T10:42:51Z

Fixed. Fix will be available with next hourly build http://www.arduino.cc/en/Main/Software#hourly

teliot · 2015-12-01T20:10:11Z

the need to unpack in program file's seems odd. ran the hourly from desktop and it worked fine with the System.getProperty("user.home") changes.

Thanks

…ixes arduino#4124

ffissore added the Waiting for feedback More information must be provided before we can proceed label Nov 11, 2015

ffissore added this to the Release 1.6.7 milestone Nov 11, 2015

ffissore self-assigned this Nov 11, 2015

ffissore added the OS: Windows Specific to the Windows version of the Arduino IDE label Nov 16, 2015

ffissore removed the Waiting for feedback More information must be provided before we can proceed label Nov 18, 2015

ffissore pushed a commit that referenced this issue Nov 18, 2015

Windows: in case Shell Folders entry is missing, attempts to discover…

9729b1b

… Documents folder using User Shell Folders. See #4124

ffissore pushed a commit that referenced this issue Nov 19, 2015

Windows: when finding default Documents folder, if registry keys are …

2747fdd

…missing, fallback to environment variable. See #4124

ffissore closed this as completed Nov 19, 2015

ffissore reopened this Dec 1, 2015

ffissore closed this as completed in 46d1c89 Dec 1, 2015

lmihalkovic pushed a commit to lmihalkovic/Arduino that referenced this issue Dec 31, 2015

Windows: even old settings folder may be missing from the registry. F…

a8245f7

…ixes arduino#4124

Uh oh!

1.65 Doesn't Launch Completely #4124

1.65 Doesn't Launch Completely #4124

Comments

mrmonteith commented Nov 10, 2015

NicoHood commented Nov 10, 2015

Uh oh!

mrmonteith commented Nov 10, 2015

Uh oh!

matthijskooijman commented Nov 10, 2015

Uh oh!

mrmonteith commented Nov 10, 2015

Uh oh!

matthijskooijman commented Nov 10, 2015

Uh oh!

ffissore commented Nov 11, 2015

Uh oh!

mrmonteith commented Nov 11, 2015

Uh oh!

ffissore commented Nov 16, 2015

Uh oh!

mrmonteith commented Nov 16, 2015

Uh oh!

ffissore commented Nov 18, 2015

Uh oh!

mrmonteith commented Nov 18, 2015

Uh oh!

ffissore commented Nov 18, 2015

Uh oh!

ffissore commented Nov 18, 2015

Uh oh!

mrmonteith commented Nov 18, 2015

Uh oh!

ffissore commented Nov 18, 2015

Uh oh!

ffissore commented Nov 18, 2015

Uh oh!

mrmonteith commented Nov 18, 2015

Uh oh!

ffissore commented Nov 19, 2015

Uh oh!

ffissore commented Nov 19, 2015

Uh oh!

mrmonteith commented Nov 19, 2015

Uh oh!

ffissore commented Nov 19, 2015

Uh oh!

mrmonteith commented Nov 19, 2015

Uh oh!

teliot commented Nov 27, 2015

Uh oh!

ffissore commented Nov 27, 2015

Uh oh!

teliot commented Nov 27, 2015

Uh oh!

teliot commented Nov 27, 2015

Uh oh!

ffissore commented Nov 30, 2015

Uh oh!

teliot commented Dec 1, 2015

Uh oh!

ffissore commented Dec 1, 2015

Uh oh!

stefanbr1990 commented Dec 1, 2015

Uh oh!

ffissore commented Dec 1, 2015

Uh oh!

ffissore commented Dec 1, 2015

Uh oh!

teliot commented Dec 1, 2015

Uh oh!