more updates

Author: chcomley

docs/includes/free-tier.md

@@ -3,7 +3,7 @@ ms.topic: include
 ---
 
 - First five users free (Basic license)
-- **Azure Pipelines**
+- **Azure Pipelines:**
   - One [Microsoft-hosted CI/CD](../pipelines/licensing/concurrent-jobs.md#how-much-do-parallel-jobs-cost) (one concurrent job, up to 30 hours per month)
   - One self-hosted CI/CD concurrent job
 - **Azure Boards:** Work item tracking and boards

docs/includes/qa-get-vsts-support.md

@@ -1,10 +1,5 @@
 
 
-### How do I get help or support for Azure DevOps?
+#### Q: How do I get help or support for Azure DevOps?
 
-Choose from the following support options:
-
-* Report a problem with Azure DevOps on [Developer Community](https://developercommunity.visualstudio.com/spaces/21/index.html).
-* Provide a suggestion on [Developer Community](https://developercommunity.visualstudio.com/content/idea/post.html?space=21)
-* Get advice on [Stack Overflow](https://stackoverflow.com/questions/tagged/vs-team-services)
-* View the archives of the [Azure DevOps forum](https://social.msdn.microsoft.com/Forums/home?forum=TFService) on MSDN
+A: See [Get support and provide feedback](../user-guide/provide-feedback.md).

docs/organizations/accounts/faq-configure-customize-organization.yml

@@ -35,7 +35,7 @@ sections:
 
           [!INCLUDE [free-tier](../../includes/free-tier.md)]
           
-          For more information, see [Azure DevOps pricing](https://azure.microsoft.com/pricing/details/devops/azure-devops-services/)
+          For more information, see [Azure DevOps pricing](https://azure.microsoft.com/pricing/details/devops/azure-devops-services/).
           
           <a name="browser-problems"></a>
           
@@ -64,7 +64,7 @@ sections:
       - question: |
           Q: How do I change my project name, organization location, or project process? 
         answer: |
-          A: You can choose your organization location, or process when you sign up for your organization. For more information, see the following articles:
+          A: See the following articles:
           
           - [Change your project name](../../organizations/projects/rename-project.md)
           - [Change your organization geography](./change-organization-location.md)
@@ -81,7 +81,7 @@ sections:
       - question: |
           Q: Is localization supported in the Azure Devops service?
         answer: |
-          A: Sorry, localization isn't supported in the Azure DevOps service. We support localization in the on-premises version of Azure DevOps.
+          A: Sorry, we don't support localization in the Azure DevOps service. We do support localization in the on-premises version of Azure DevOps.
 
       - question: |
           Q: How many organizations can I create?
@@ -109,9 +109,9 @@ sections:
         answer: |
           A: Yes, multiple projects help you keep work separate when you have development projects for different teams. Only one project collection is supported.
           
-          To create projects, you need project collection administrator or organization owner permissions. For details, see [Create a project](../projects/create-project.md).
-          
-          For more information, see [About projects and scaling your organization](../projects/about-projects.md).
+          For more information, see the following articles:
+          - [About projects and scaling your organization](../projects/about-projects.md)
+          - [Create a project](../projects/create-project.md)
           
       - question: |
           Q: Can I delete a project that I created?
@@ -126,7 +126,7 @@ sections:
           <a name="SignInOrganizationDifferences"></a>
           
       - question: |
-          Q: What's the difference between using a Microsoft account and a work account or school account to sign up?
+          Q: What's the difference between using a Microsoft account and a work or school account to sign up?
         answer: |
           A: Your choice of account type affects how you control access and authenticate users for your organization.
           
@@ -164,9 +164,7 @@ sections:
       - question: |
           Q: How do you store, secure, and protect my data?
         answer: |
-          A: Azure DevOps storage features help make sure that your data is available if there's a hardware failure, service disruption, or datacenter disasters. Azure DevOps helps protect data from accidental or malicious deletion.
-          
-          We follow industry best practices and have enterprise-grade security measures to help protect your code and project data. Also, all communication between your computer and the service takes place over an encrypted HTTPS connection. Learn [how your data is secured and protected](../security/data-protection.md).
+          A: See the [Data protection overview](../security/data-protection.md).
           
       - question: |
           Q: Do I still own my code and intellectual property? What do you do with my personal information?
@@ -208,9 +206,9 @@ sections:
           A: Yes. If you're a Project Collection Administrator, you can change the organization owner in your organization settings. For more information, see [Change the organization owner](./change-organization-ownership.md).
           
       - question: |
-          Q: Can I change the organization name (URL), too?
+          Q: Can I change the organization name (URL)?
         answer: |
-          A: Only the organization owner can change the URL. If you're the organization owner, learn how to [change the organization URL](./rename-organization.md).
+          A: Only the organization owner can change the URL. If you're the organization owner, see [Rename your organization](./rename-organization.md).
           
       - question: |
           Q: Can I reverse an organization owner change?