General Help

Update 46 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/676794

Maintenance for the week of April 21:
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
860 staff comments	Discussion	1 2...96 97 How do I change username on forums	Stratti	2.9K	90.5K	Niallstarkeyb16_ESO2 April 19
3 staff comments	Discussion	1 2 Phishing Scams	ZOS_JessicaFolsom	41	15.4K	Sugram22 May 2024
3 staff comments	Discussion	Community Rules [Closed]	ZOS_Adrikoth	1	376	ZOS_Adrikoth November 2019
11 staff comments	Discussion	PLEASE READ BEFORE POSTING: Common Questions and Answers [Closed]	ZOS_Bill	9	11.8K	ZOS_Bill May 2017
1 staff comment	Discussion	Help needed for a friend	Wolfripper1770	1	67	ZOS_Phoenix April 21
	Discussion	Problem with technical support request	Denverson	1	46	Denverson April 21
5 staff comments	Discussion	Audio lag, more load screens	wowzerss	17	964	Twohothardware April 21
	Discussion	Crown Store Gifting	Niallstarkeyb16_ESO2	0	25	Niallstarkeyb16_ESO2 April 19
1 staff comment	Discussion	Unable to login on two accounts.	Lady_Lindel	5	105	Lady_Lindel April 19
1 staff comment	Discussion	No access code for PTS (update 46 v11.0.0)	tinythinker	1	36	ZOS_Phoenix April 18
1 staff comment	Discussion	Anyone else having issues with the pass not giving the pre-order items?	TheDutchChef	9	560	TheDutchChef April 18
	Discussion	Resolved	SilverBride	0	39	SilverBride April 18
	Discussion	Help needed in support case for a Friend	eredthelion	3	92	eredthelion April 17
2 staff comments	Discussion	Trying to log into PTS, but im not recieving the access code to my mail to open it up.. [Closed]	olsborg	4	38	ZOS_Phoenix April 15
3 staff comments	Discussion	[RESOLVED] Can I Get Some Help ZOS Ticket: 250412-001604	Seravi	6	174	ZOS_CouchTato April 14
	Discussion	Need help [250409-004433] Elder Scrolls Online Support Ticket	JL1980	0	35	JL1980 April 14
1 staff comment	Discussion	Need help from ESO staff	Denverson	9	416	Denverson April 11
2 staff comments	Discussion	I made a name change in error, please help	JoeCapricorn	11	277	JoeCapricorn April 2
2 staff comments	Question	Can log into account on website, can’t log into game	Time4Adventure	5	143	ZOS_CouchTato April 1
1 staff comment	Discussion	Ban appeal for misflagged account	Lavliyet	1	137	ZOS_Phoenix March 28
	Question	Community Creations Forum?	ragnarok6644b14_ESO	1	56	SilverBride March 24
1 staff comment	Discussion	Please Help Me	P4RM3S4N	2	170	P4RM3S4N March 19
1 staff comment	Discussion	Appeal ban	Dualle	1	173	ZOS_Phoenix March 18
2 staff comments	Discussion	Monthly crowns not received	HybridFreak	4	150	Sadras March 14
	Discussion	Crown Crates from Twitch Drops not showing up. No response from in-game tickets.	ShutUpitsRed	2	89	ShutUpitsRed March 12
2 staff comments	Discussion	No response from customer service ...	Weesacs	5	286	ZOS_JessicaFolsom March 11
2 staff comments	Discussion	Battlemaster Tokens vanished	bluekaramelz	3	104	NoSoup March 10
	Discussion	Site Change? = Lotta messages?	chaz	1	67	SeaGtGruff March 6
1 staff comment	Discussion	I have been social banned and need assistance	DirtyDeeds765	1	123	ZOS_Phoenix March 4
3 staff comments	Discussion	not able to log in	phileunderx2	7	277	Sllocsredle February 25
2 staff comments	Discussion	ESO+ Has stopped functioning	ganzaeso	5	422	ganzaeso February 23
	Discussion	“ABORT: Pointer is NULL” error message on STEAM DECK	Gamekid13	1	83	SpeaksWithSilence February 21
2 staff comments	Question	I think my game bugged, said I didn't have ESO+	Gulnagel	2	198	ZOS_Hadeostry February 21
	Discussion	Stream soup	Sllocsredle	2	156	Sllocsredle February 19