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Sjuun
Advocate II
Advocate II

PowerBI Crashes continuesly since update Feb 2025

Since the new update (feb 2025) , powerBI Crashes continuously.  --> every 15 minutes. 

It happens to different reports. And I have two different elitbooks with 16GB RAM, and they both encounter the same problem. 
This started after the PBI update of Feb 2025. When I look in memory usage, it is high in general (because MS OS update). But tops maybe at 80%. 

Even with small datasets and minimum calculations in the report it happens randomly. 

Anyone else experiences the same problem? 

1 ACCEPTED SOLUTION
Semelene
Advocate I
Advocate I

My coworker and I had to revert to the Jan update. We both crash in every report. It just seems to decide to quit at some point, whether you're applying changes or saving or even just changing your currency type. She has 64GB RAM.

 

I even tried a simple upload test...I just uploaded excel files I use in other BIs into a new report. No changes beyond what BI does automatically and it would eventually stop responding.

View solution in original post

41 REPLIES 41
terryhur
Regular Visitor

My issue got resolved somehow since PowerBI desktop updated to 2.141.1558.0 64-bit (March 2025), so here's hoping the update does the same magic to yours as well. 

 

As for my experience, I had ~3 weeks of nightmarish period when I was on Feb 2025 version (I did not note what version I was on before the issue, since I never kept an eye on it). During this time, PBI Desktop crashed constantly, and I could reproduce the issue reliably on those 2 scenarios:

1. When making ANY change in Power Query editor, applying the changes, then saving PBIX file. This will make desktop hang at 'saving' pop-up, 100% of the time.

2. When making changes to calculated column DAX formula, then saving PBIX file. This gave me crash ~25% of the time. 

 

I tried various suggestions on this thread + other things, but none of those below helped:

- uninstalling Desktop, removing app folder, then re-installing Desktop.

- clearing cache, for both Data Cache and Q&A Cache

- Switching off any Preview feature related to 'Save to OneDrive and SharePoint', since my issue exclusively occurred while saving.

I had no option of rolling back to Jan 2025 due to my organisation restricting it. 

 

What did help a little was changing parameters in 'Parallel loading of tables'. Specifically, I changed:

- decreased 'Maximum number of simultaneous evaluations' from my default of 20 to 10

- increased 'Maximum memory used per simultaneous evaluation' from my default of 432 to 1000.

This did not immediately solve the issue, but at least lowered the likelihood of crashing from 100% to ~33%. 

 

Then since about 2 weeks ago, I have noticed my Desktop stopped crashing in all scenarios. At that time I have checked my Desktop version and noticed it was updated to Mar 2025. 

BlueMinnowBPS
Frequent Visitor

I should have came here first. Spent the last month just crossing my fingers everytime I hit apply that it doesn't crash. Now it got so bad it crashes 80% of the time whenever I hit save. Sometimes it saves and sometimes it doesn't absolutely unusable. 

 

Tried re-installing Power BI, resetting my Windows profile, even formatting my computer and re-installing everything, it still crashed. Definitely the software. Total waste of my time.

gooranga1
Power Participant
Power Participant

I have just installed the latest April version and it's crashing virtually all the time. Totally unusable.

Having same problems. I went back to Jan version but still has some trouble. Thought the April release would be ok but it's worse than ever. I've lost so much work, it's completely unacceptable that this isn't resolved already. Really poor product control from MS.

gooranga1
Power Participant
Power Participant

I am getting this constantly with the latest april release. 6 times it's crashed today.

I would say it's close to unusable at the moment. 

Hi @gooranga1 You need to roll back to the Jan 25 Version - it fixes it and no longer crashes

Can we be clear about this? "Rolling back to January" is not a solution. That is a fudge. It cannot work in the long term. Please can we change this to "unsolved" and get a solution?

Apologies - I wasnt clear that this was a temporary solution until a perm fix is implemented by MS. I am unable to do my job without Power Bi and am sure others are the same - it was advice to allow people to carry on working

gooranga1
Power Participant
Power Participant

thanks. pretty hopeless, I noticed intermittent crashes with Feb but it was becoming worse with every release and that april one was just terrible. 

jeffbeaty
Regular Visitor

Yes, I've been fighting this since the Feb 2025 update as well. I also cannot roll back. My updates come via a company portal and it does not offer a roll back option. Best I can do is uninstall/reinstall (which I have already tried). I've been working with an MS Engineer on this and he has yet to offer any solutions. 

Can your IT remote onto your laptop? If.so, they need to.uninstall.the current version.. Download Jan25.version.to your downloads.folder.. Install.Jan25.version. I then had to ask sys admin to.disable auto.updates.. Hope.you get sorted out.

Our updates are controlled by a company portal. The only solution I have is to convince IT that PBI has a problem and get them to make the Jan 25 version available in the company portal. I'm working on that.

Thanks.

Ask IT to publish the January version in Company Portal. It takes them 3 minutes to do it.

Moniek_NL
Frequent Visitor

I have this issue since the March 2025 update I installed yesterday. Anyone have a solution? I do not have the *.exe of previous month(s) available anymore.

sdurandeau
Frequent Visitor

Same here with 32Go.
Issue is coming to the last released I think.
I updated with the last one, and it worked few days before crashing again.

GE1
Advocate I
Advocate I

Have Microsoft acknowledged this problem? It's a nightmare.

peter_bengtsson
Advocate I
Advocate I

For me it happens on 3 different clients, all on February 2025, when I do something that brings up this window (for instance save the file, create or change a relation, change a column format and so on). The icon stops spinning and the app freezes.PBI_WorkingOnIt.jpg

Same here, has been going on for the last 2 weeks

Syndicate_Admin
Administrator
Administrator

I have the same one. problem with 12GB of RAM, occurs when I generate a Dax Table, a Data update, deleting a relationship or anything. Download the January 2025 version!

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