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Unable to load data from ADLS Gen2 into KQL database using "Get Data" option

Hello Community,

 

I'm trying to load data from "ADLS Gen2" into "KQL Database" using "Get Data" using the available "Get Data" option. I can preview the data, but when I tried load I'm getting "Failed To Ingest" with details as "Failed to download blob: Provided credentials cannot be used to access the persistent storage". I'm owner of the "ADGLS Gen2" and I also have "Storage blob dta contributor" permissions too. 

 

When I tried to load using a "Data Pipeline" it is succeded. Can you please let me know how to fix this issue?

 

ananthkrishna99_0-1731266131189.png

ananthkrishna99_0-1731266224245.png

 

Thank You.

3 REPLIES 3
v-junyant-msft
Community Support
Community Support

Hi @ananthkrishna99 ,

Please check if you have a storage account?

vjunyantmsft_0-1731287183807.png

Create an Azure storage account - Azure Storage | Microsoft Learn


Again, please check that the credentials you provided are correct:

vjunyantmsft_1-1731287243303.png

https://learn.microsoft.com/en-us/fabric/real-time-intelligence/get-data-azure-storage#configure 
https://learn.microsoft.com/en-us/kusto/api/connection-strings/storage-connection-strings?view=azure... 

Best Regards,
Dino Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-junyant-msft 
Thanks for your reply, as I mentioned I have the storage account and I'm both owner of the storage account along with Storage blob data contributor permissions. I'm trying to connect with my account not with SAS/ account key and also as mentioned in the above snippets I can see the preview of the data but I'm getting the error when I tried to load it.

Hi @ananthkrishna99 ,

I really can't reproduce the problem.

I suggest you open a support ticket to get more detailed information and a dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: Microsoft Fabric Support and Status | Microsoft Fabric

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Fabric Community

Best Regards,
Dino Tao

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