Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Microsoft is giving away 50,000 FREE Microsoft Certification exam vouchers. Get Fabric certified for FREE! Learn more

Reply
Miguel_Rojo
Advocate I
Advocate I

Connection Problem - set 'sslmode' as 'require' in connection settings

Hi community,

 

I'd like to put forward a connection problem  when trying to connect to a "Cloud PostgreSQL database" in my power query desktop file. 

I proceed to describe the scenario, hopping you could provide any insights.

 

Scenario:

 

  • During the past 6 months I was able to succesffully connect my desktop file to a cloud "prod:all" database in my Power Bi desktop file.
  • I generated the required creddentials in the production environment, and successfully use them:
    • Server: Host:80
    • Database: AEP_prod:all
    • User Name: UsernameExample
    • Passsword: TechnicalAccountId:Password
  • The thing is that, since past week, the very same credentials triggered the next errorPostgreSQL_ConnectionError.png

Now, I'm unable of execute any refresh or stablish a connction with my credentals. 

The fun fact, is that those very same credentials used in a Power Bi "dataflow" works sucessfully; I don't understand how "Cloud Power Query" allows this scenario and "Local Power Query" not.

 

Do you know what can be done to fix my problem, and be able to connect via desktop file?

 

Important note: I don't need to use a "gateaway" since the Adobe Expierence Platform of Adobe, provides a cloud PostgreSQL database

 

 

 

2 REPLIES 2
v-shex-msft
Community Support
Community Support

Hi @Miguel_Rojo ,

Did the above suggestions help with your scenario? if that is the case, you can consider Kudo or Accept the helpful suggestions to help others who faced similar requirements.

If these also don't help, please share more detailed information and description to help us clarify your scenario to test.

How to Get Your Question Answered Quickly 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
VahidDM
Super User
Super User

Hi @Miguel_Rojo 

 

It sounds like a network or authentication issue specific to Power BI Desktop rather than a credentials problem. Here are steps to troubleshoot and fix it:

1. Check Firewall & Network Restrictions

  • If the Cloud Power Query (Dataflow) works but Power BI Desktop doesn’t, it could be a local network restriction.
  • Try connecting from another network or VPN.
  • Ensure port 80 is open for outbound connections in your Windows Firewall.

2. Update PostgreSQL Connector & Power BI Desktop

  • Ensure you have the latest version of Power BI Desktop and PostgreSQL ODBC driver.
  • Manually update the PostgreSQL driver from here.

3. Use Full Server Name & Port

  • Instead of Host:80, try using: Server = full.server.name.com:80 OR Server = full.server.name.com
    Port = 80

4. Clear Cache & Re-enter Credentials

  • Go to File → Options & Settings → Data Source Settings.
  • Find your PostgreSQL connection and clear permissions.
  • Re-enter the credentials.

5. Use Advanced Connection String

Try connecting using Advanced Options in Power Query:Host=full.server.name.com;Port=80;Database=AEP_prod;Username=UsernameExample;Password=YourPassword;SSL Mode=Require;

 

  • Ensure SSL Mode is correctly set based on your server.

6. Check Logs for More Details

  • In Power BI Desktop, go to: File → Options & Settings → Diagnostics → Enable Tracing
  • Retry the connection and check the log file for details.

If none of these steps work, check with your Cloud PostgreSQL admin if there have been any security changes or IP restrictions applied recently.

 

If this post helps, please consider accepting it as the solution to help the other members find it more quickly.

Appreciate your Kudos!! 

 

LinkedIn|Twitter|Blog |YouTube 

Helpful resources

Announcements
Notebook Gallery Carousel1

NEW! Community Notebooks Gallery

Explore and share Fabric Notebooks to boost Power BI insights in the new community notebooks gallery.

April2025 Carousel

Fabric Community Update - April 2025

Find out what's new and trending in the Fabric community.

"); $(".slidesjs-pagination" ).prependTo(".pagination_sec"); $(".slidesjs-pagination" ).append("
"); $(".slidesjs-play.slidesjs-navigation").appendTo(".playpause_sec"); $(".slidesjs-stop.slidesjs-navigation").appendTo(".playpause_sec"); $(".slidesjs-pagination" ).append(""); $(".slidesjs-pagination" ).append(""); } catch(e){ } /* End: This code is added by iTalent as part of iTrack COMPL-455 */ $(".slidesjs-previous.slidesjs-navigation").attr('tabindex', '0'); $(".slidesjs-next.slidesjs-navigation").attr('tabindex', '0'); /* start: This code is added by iTalent as part of iTrack 1859082 */ $('.slidesjs-play.slidesjs-navigation').attr('id','playtitle'); $('.slidesjs-stop.slidesjs-navigation').attr('id','stoptitle'); $('.slidesjs-play.slidesjs-navigation').attr('role','tab'); $('.slidesjs-stop.slidesjs-navigation').attr('role','tab'); $('.slidesjs-play.slidesjs-navigation').attr('aria-describedby','tip1'); $('.slidesjs-stop.slidesjs-navigation').attr('aria-describedby','tip2'); /* End: This code is added by iTalent as part of iTrack 1859082 */ }); $(document).ready(function() { if($("#slides .item").length < 2 ) { /* Fixing Single Slide click issue (commented following code)*/ // $(".item").css("left","0px"); $(".item.slidesjs-slide").attr('style', 'left:0px !important'); $(".slidesjs-stop.slidesjs-navigation").trigger('click'); $(".slidesjs-previous").css("display", "none"); $(".slidesjs-next").css("display", "none"); } var items_length = $(".item.slidesjs-slide").length; $(".slidesjs-pagination-item > button").attr("aria-setsize",items_length); $(".slidesjs-next, .slidesjs-pagination-item button").attr("tabindex","-1"); $(".slidesjs-pagination-item button").attr("role", "tab"); $(".slidesjs-previous").attr("tabindex","-1"); $(".slidesjs-next").attr("aria-hidden","true"); $(".slidesjs-previous").attr("aria-hidden","true"); $(".slidesjs-next").attr("aria-label","Next"); $(".slidesjs-previous").attr("aria-label","Previous"); //$(".slidesjs-stop.slidesjs-navigation").attr("role","button"); //$(".slidesjs-play.slidesjs-navigation").attr("role","button"); $(".slidesjs-pagination").attr("role","tablist").attr("aria-busy","true"); $("li.slidesjs-pagination-item").attr("role","list"); $(".item.slidesjs-slide").attr("tabindex","-1"); $(".item.slidesjs-slide").attr("aria-label","item"); /*$(".slidesjs-stop.slidesjs-navigation").on('click', function() { var itemNumber = parseInt($('.slidesjs-pagination-item > a.active').attr('data-slidesjs-item')); $($('.item.slidesjs-slide')[itemNumber]).find('.c-call-to-action').attr('tabindex', '0'); });*/ $(".slidesjs-stop.slidesjs-navigation, .slidesjs-pagination-item > button").on('click keydown', function() { $.each($('.item.slidesjs-slide'),function(i,el){ $(el).find('.c-call-to-action').attr('tabindex', '-1'); }); var itemNumber = parseInt($('.slidesjs-pagination-item > button.active').attr('data-slidesjs-item')); $($('.item.slidesjs-slide')[itemNumber]).find('.c-call-to-action').attr('tabindex', '0'); }); $(".slidesjs-play.slidesjs-navigation").on('click', function() { $.each($('.item.slidesjs-slide'),function(i,el){ $(el).find('.c-call-to-action').attr('tabindex', '-1'); }); }); $(".slidesjs-pagination-item button").keyup(function(e){ var keyCode = e.keyCode || e.which; if (keyCode == 9) { e.preventDefault(); $(".slidesjs-stop.slidesjs-navigation").trigger('click').blur(); $("button.active").focus(); } }); $(".slidesjs-play").on("click",function (event) { if (event.handleObj.type === "click") { $(".slidesjs-stop").focus(); } else if(event.handleObj.type === "keydown"){ if (event.which === 13 && $(event.target).hasClass("slidesjs-play")) { $(".slidesjs-stop").focus(); } } }); $(".slidesjs-stop").on("click",function (event) { if (event.handleObj.type === "click") { $(".slidesjs-play").focus(); } else if(event.handleObj.type === "keydown"){ if (event.which === 13 && $(event.target).hasClass("slidesjs-stop")) { $(".slidesjs-play").focus(); } } }); $(".slidesjs-pagination-item").keydown(function(e){ switch (e.which){ case 37: //left arrow key $(".slidesjs-previous.slidesjs-navigation").trigger('click'); e.preventDefault(); break; case 39: //right arrow key $(".slidesjs-next.slidesjs-navigation").trigger('click'); e.preventDefault(); break; default: return; } $(".slidesjs-pagination-item button.active").focus(); }); }); // Start This code is added by iTalent as part of iTrack 1859082 $(document).ready(function(){ $("#tip1").attr("aria-hidden","true").addClass("hidden"); $("#tip2").attr("aria-hidden","true").addClass("hidden"); $(".slidesjs-stop.slidesjs-navigation, .slidesjs-play.slidesjs-navigation").attr('title', ''); $("a#playtitle").focus(function(){ $("#tip1").attr("aria-hidden","false").removeClass("hidden"); }); $("a#playtitle").mouseover(function(){ $("#tip1").attr("aria-hidden","false").removeClass("hidden"); }); $("a#playtitle").blur(function(){ $("#tip1").attr("aria-hidden","true").addClass("hidden"); }); $("a#playtitle").mouseleave(function(){ $("#tip1").attr("aria-hidden","true").addClass("hidden"); }); $("a#play").keydown(function(ev){ if (ev.which ==27) { $("#tip1").attr("aria-hidden","true").addClass("hidden"); ev.preventDefault(); return false; } }); $("a#stoptitle").focus(function(){ $("#tip2").attr("aria-hidden","false").removeClass("hidden"); }); $("a#stoptitle").mouseover(function(){ $("#tip2").attr("aria-hidden","false").removeClass("hidden"); }); $("a#stoptitle").blur(function(){ $("#tip2").attr("aria-hidden","true").addClass("hidden"); }); $("a#stoptitle").mouseleave(function(){ $("#tip2").attr("aria-hidden","true").addClass("hidden"); }); $("a#stoptitle").keydown(function(ev){ if (ev.which ==27) { $("#tip2").attr("aria-hidden","true").addClass("hidden"); ev.preventDefault(); return false; } }); }); // End This code is added by iTalent as part of iTrack 1859082
Top Solution Authors