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I recently changed my phone and lost access to my 2FA device. The authenticator app was removed during the process, and unfortunately, I did not keep a backup of my 2FA secret or the recovery codes.
As a result, I am currently unable to log in to my PyPI account.
Could you please assist me in recovering access to my account or disabling 2FA?
Thank you for your help.
Recovery Codes
I never generated or have lost access to the recovery codes for my account
Code of Conduct
I agree to follow the PSF Code of Conduct
Acknowledgement
I understand that it may take a significant amount of time to process my account recovery request.
The text was updated successfully, but these errors were encountered:
I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!
PyPI Username
SinaSohrab
Reason for request
sinasohrab84@gmail.com
Hello,
I recently changed my phone and lost access to my 2FA device. The authenticator app was removed during the process, and unfortunately, I did not keep a backup of my 2FA secret or the recovery codes.
As a result, I am currently unable to log in to my PyPI account.
Could you please assist me in recovering access to my account or disabling 2FA?
Thank you for your help.
Recovery Codes
Code of Conduct
Acknowledgement
The text was updated successfully, but these errors were encountered: