Account recovery request

[adam-appd]

PyPI Username

appdynamics

Reason for request

2FA was set up by an employee no longer with the company. If recovery codes were generated, they were not stored in a shared password safe.

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @adam-appd,

We can reset the 2FA on this account, but in order to do so, the account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into the account, there was no such active link.

What I can offer as a workaround is for you to send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (#6218). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!

[adam-appd]

Do public repos like this not qualify? https://pypi.org/project/appdynamics/

[Thespi-Brain]

Hi @adam-appd,

When we mean public repo, we mean places like GitHub or GitLab or similar venues.

[adam-appd]

Okay, I have e-mailed support@pypi.org to request the 2FA reset.