Skip to content

Account recovery request #6156

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
3 tasks done
ilexistools opened this issue Apr 20, 2025 · 3 comments
Closed
3 tasks done

Account recovery request #6156

ilexistools opened this issue Apr 20, 2025 · 3 comments
Labels
account-recovery Users needing assistance with account recovery

Comments

@ilexistools
Copy link

PyPI Username

jlopes

Reason for request

Lost access to email address

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@ilexistools ilexistools added the account-recovery Users needing assistance with account recovery label Apr 20, 2025
@ilexistools
Copy link
Author

New e-mail: jlopes@alumni.usp.br

@Thespi-Brain
Copy link

Hi @ilexistools,

Thanks for sending over your preferred email in this issue. However, we do have an account verification as due diligence before we can update your email. So, please contact support@pypi.org with your preferred email address and reference this link (#6156). We will proceed from there. Thanks!

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Apr 21, 2025
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Apr 21, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Apr 21, 2025
@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Apr 29, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Apr 29, 2025
@Thespi-Brain
Copy link

Hi @ilexistools,

Thanks for completing the verification process. The verification was successful! I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

@github-project-automation github-project-automation bot moved this from Verification in Process to Complete in Account Recovery Apr 29, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
account-recovery Users needing assistance with account recovery
Projects
Status: Complete
Development

No branches or pull requests

2 participants