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Account recovery request #5943

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Closed
3 tasks done
bruntib opened this issue Mar 19, 2025 · 4 comments
Closed
3 tasks done

Account recovery request #5943

bruntib opened this issue Mar 19, 2025 · 4 comments
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account-recovery Users needing assistance with account recovery test pypi issue Questions/issues regarding to Test PyPI

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@bruntib
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bruntib commented Mar 19, 2025

PyPI Username

etibbru

Reason for request

Lost 2FA authentication app or security token
I list access to test.pypi.org

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@bruntib bruntib added the account-recovery Users needing assistance with account recovery label Mar 19, 2025
@Thespi-Brain Thespi-Brain added the test pypi issue Questions/issues regarding to Test PyPI label Mar 20, 2025
@Thespi-Brain
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Hi @bruntib,

I was unable to find your username in either test.pypi or on main pypi. Is there another username you might have used for your accounts?

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Mar 20, 2025
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Mar 20, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Mar 20, 2025
@bruntib
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bruntib commented Apr 1, 2025

Hi @Thespi-Brain,

Sorry for the mistake. My username is "bruntib". Please, reset its 2FA on test.pypi.org. The main server had been restored already.

Thank you!

@bruntib bruntib mentioned this issue Apr 27, 2025
3 tasks
@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Apr 28, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Apr 28, 2025
@Thespi-Brain
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Hi @bruntib,

Thanks for sending in your correct username. I have initiated an account recovery process and an email is being sent to the primary email address associated with your test.pypi account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain
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Thespi-Brain commented Apr 29, 2025

Hi @bruntib,

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

@github-project-automation github-project-automation bot moved this from Verification in Process to Complete in Account Recovery Apr 29, 2025
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Labels
account-recovery Users needing assistance with account recovery test pypi issue Questions/issues regarding to Test PyPI
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