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Account recovery request [ test pypi ] #4100

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Closed
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jxtngx opened this issue May 26, 2024 · 7 comments
Closed
2 tasks done

Account recovery request [ test pypi ] #4100

jxtngx opened this issue May 26, 2024 · 7 comments
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account-recovery Users needing assistance with account recovery test pypi issue Questions/issues regarding to Test PyPI

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@jxtngx
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jxtngx commented May 26, 2024

PyPI Username

jgoheen

Reason for request

Lost access to email

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@jxtngx jxtngx added the account-recovery Users needing assistance with account recovery label May 26, 2024
@jxtngx jxtngx changed the title Account recovery request Account recovery request [ test pypi ] May 26, 2024
@Thespi-Brain Thespi-Brain added the test pypi issue Questions/issues regarding to Test PyPI label Jul 29, 2024
@Thespi-Brain
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Hi @jxtngx,

Please send your preferred email address that you would like your Test.pypi account to be associated with to support@pypi.org and please reference this link (#4100). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Jul 29, 2024
@Thespi-Brain Thespi-Brain moved this to Awaiting Response in Account Recovery Jul 29, 2024
@Thespi-Brain
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Hi @jxtngx,

I am following up regarding your request. Are you still having an issue regarding your account's email address? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Following Up in Account Recovery Mar 14, 2025
@jxtngx
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jxtngx commented Mar 16, 2025

Hi @Thespi-Brain, I just sent an email. Thank you for reminding me!

@Thespi-Brain Thespi-Brain moved this from Following Up to Awaiting Response in Account Recovery Mar 21, 2025
@Thespi-Brain
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Hi @jxtngx,

I am afraid we didn't receive your email. Could you please send it one more time to support@pypi.org and please reference this link (#4100). We will proceed from there. Thanks!

@Thespi-Brain
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Hi Justin,

We received your email and we sent you back a reply but haven't heard back from you. Please let us know if you are still having issues with your email and login, thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Following Up in Account Recovery Apr 11, 2025
@Thespi-Brain
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Hi @jxtngx,

I am following up regarding your request. Are you still having an issue regarding your account's email address? Let us know! I will keep this issue open for another week unless I hear from you earlier. After that, if you are still having trouble, feel free to create a new request. Thanks!

@Thespi-Brain
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Closing due to non response.

@github-project-automation github-project-automation bot moved this from Following Up to Complete in Account Recovery May 2, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label May 2, 2025
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Labels
account-recovery Users needing assistance with account recovery test pypi issue Questions/issues regarding to Test PyPI
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