[website] Store Support form page "File not found."

[per1234]

The page https://store.arduino.cc/it/index.php?main_page=contact_us gives the message: "File not found." The link to this page is Store Support form on https://www.arduino.cc/en/Main/ContactUs. I think the form was moved to http://store-usa.arduino.cc/pages/contact-us-store-support (maybe there is a non-USA form also?) but the link on the Contact Us page was never updated.

Originally reported at: https://forum.arduino.cc/index.php?topic=385317 and http://forum.arduino.cc/index.php?topic=385562.msg2657391#msg2657391

[sandeepmistry]

The https://store.arduino.cc/it/index.php?main_page=contact_us link is now working.

[per1234]

@sandeepmistry I'm getting the "File not found" at that link again.

[sandeepmistry]

@per1234 can you clarify which link has the 404?

All of these work for me:

• https://store.arduino.cc/index.php?main_page=contact_us
• https://store-usa.arduino.cc/pages/contact-us-store-support
• https://www.arduino.cc/en/Main/ContactUs

[per1234]

It's not the standard arduino.cc 404 page with the sad resistor, it's just some text that says File not found at the top left corner of the screen, that's it, no mention of 404 error anywhere.
The link is:
https://store.arduino.cc/it/index.php?main_page=contact_us
It's found at https://www.arduino.cc/en/Main/ContactUs, the "Store Support form" link.

[facchinm]

@mastrolinux looks like some geo-ip dependant problem, cane you take a look?

[per1234]

I suspected it might be something like that. I'm in the USA. The current report of the issue is http://forum.arduino.cc/index.php?topic=427478. The contact link they finally found that worked is https://store-usa.arduino.cc/pages/contact-us-store-support which I'm guessing indicates they're in the USA also.

[per1234]

All Store Support links I can find on the website are working for me now.